jili88 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") applies to all users of the jili88 platform, accessible at jili88.one, including any associated mobile applications, promotional pages, and support channels operated under the jili88 brand (collectively, the "Platform"). The Policy describes how jili88 ("we," "us," or "our") collects, uses, stores, and protects the personal information you provide when you register, play, deposit, withdraw, or otherwise interact with the Platform.

By creating a jili88 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents, this Policy shall govern with respect to data privacy matters.

2 Data We Collect

jili88 collects personal data only to the extent necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect are as follows:

2.1 Registration Data

When you create a jili88 account, we collect your full legal name, date of birth, email address, Philippine mobile number, and a username and password of your choosing. This information is required to open and maintain your account.

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and to verify that you meet the 21+ age requirement, we collect copies of government-issued identification documents. Accepted Philippine IDs include: driver's license, passport, SSS ID, UMID, PhilSys National ID, PRC ID, and Voter's ID. We may also collect a selfie or live photo for biometric verification purposes.

2.3 Financial Data

When you make deposits or request withdrawals, we collect transaction records including the payment method used (GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso (PHP / ₱), and timestamps. We do not store full payment credentials — all payment processing is handled by certified third-party processors using 256-bit SSL encryption.

2.4 Gaming Activity Data

We record your gameplay history, including games played, bet amounts, win/loss outcomes, session durations, and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

2.5 Technical and Device Data

We automatically collect certain technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, and referring URL. This data helps us optimize Platform performance and detect fraudulent access patterns.

2.6 Communications Data

If you contact jili88 customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide. This data is used to resolve your queries and improve our support services.

3 How We Use Your Data

jili88 uses your personal data for the following specific purposes:

jili88 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by applicable law or where you have given explicit consent. You may opt out of promotional communications at any time by contacting customer support or updating your account preferences.

4 Legal Basis for Processing

jili88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations:

• Contractual necessity: Processing is necessary to perform the contract between you and jili88 — specifically, to operate your account, process transactions, and deliver gaming services you have requested.
• Legal obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming regulations, and tax reporting obligations.
• Legitimate interests: Processing is necessary for jili88's legitimate interests in fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: For optional processing activities such as promotional communications and non-essential cookies, jili88 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing

jili88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

5.1 Payment Processors

To process your GCash, PayMaya, BPI, BDO, and Metrobank transactions, we share the minimum necessary financial data with our certified payment processing partners. These partners are contractually bound to process your data solely for payment purposes and in compliance with applicable Philippine financial regulations.

5.2 Identity Verification Providers

KYC verification may be conducted with the assistance of accredited third-party identity verification service providers. These providers process your ID documents and biometric data solely for the purpose of verifying your identity and age, and are bound by strict confidentiality and data protection obligations.

5.3 Regulatory and Law Enforcement Authorities

jili88 may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, and any applicable gaming regulatory requirements.

5.4 Corporate Transactions

In the event of a merger, acquisition, or sale of all or substantially all of jili88's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.

6 Data Retention

jili88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AMLA regulations.
• Gaming activity data: Retained for a minimum of three (3) years from the date of each gaming session, for dispute resolution and regulatory reporting purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication in each support thread.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for longer retention in connection with a fraud investigation or legal proceeding.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized so that it can no longer be associated with you as an individual.

7 Data Security

jili88 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jili88 Platform;
• Encryption at rest for all stored personal data and financial records;
• Role-based access controls ensuring that only authorized jili88 personnel can access personal data, and only to the extent required for their specific job function;
• Regular security audits and penetration testing conducted by independent third-party security firms;
• Multi-factor authentication requirements for all internal systems that process personal data;
• Continuous monitoring for suspicious access patterns, unauthorized login attempts, and data exfiltration indicators.

Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jili88 will notify the Philippine National Privacy Commission (NPC) and affected users in accordance with the requirements of RA 10173 and NPC Circular 16-03.

8 Cookies & Tracking

jili88 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following categories of cookies are used:

Essential and security cookies are strictly necessary for the Platform to function and cannot be disabled. Functional and analytics cookies require your consent and can be managed through your browser settings or the cookie preference center accessible from the Platform footer.

jili88 does not use third-party advertising cookies or behavioral tracking cookies that share your data with external advertising networks. All analytics data collected is processed in aggregate form and is not used to build individual user profiles for advertising purposes.

9 Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jili88:

• Right to be informed: You have the right to know what personal data jili88 holds about you, how it is being used, and with whom it has been shared.
• Right of access: You may request a copy of the personal data jili88 holds about you at any time. We will respond to verified access requests within fifteen (15) business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You may update most account details directly from your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under Philippine law.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation.
• Right to data portability: You may request that jili88 provide your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe jili88 has violated your data privacy rights, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) at privacy.gov.ph.

To exercise any of the above rights, please contact our Data Protection Officer via the contact details provided in Section 12 of this Policy. We may require you to verify your identity before processing any data rights request.

10 Minors

jili88 does not knowingly collect, process, or store personal data from individuals under the age of 21. Age verification is a mandatory step in the KYC process, and accounts found to belong to persons under 21 will be immediately suspended and all associated data will be securely deleted, except where retention is required by law.

If you are a parent or guardian and believe that a minor has registered on the jili88 Platform without your knowledge, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including account closure and data deletion, within 48 hours of a verified report.

11 Policy Changes

jili88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered users via the email address on file and display a prominent notice on the Platform for a minimum of 30 days following the update.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jili88 protects your personal data. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the revised Policy.

If any change to this Policy requires your renewed consent — for example, a new category of data processing that was not previously disclosed — jili88 will seek your explicit consent before proceeding with that processing activity.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili88 handles your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line for faster routing;
• Live Chat: Available 24/7 directly from the jili88 Platform — the fastest way to reach our team for urgent privacy concerns;
• FAQ: Visit our FAQ page for answers to common questions about data, accounts, and payments.

We aim to respond to all privacy-related inquiries within five (5) business days. For formal data rights requests under RA 10173, we will respond within fifteen (15) business days of receiving a verified request.

If you are not satisfied with our response, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC). Information about filing a complaint with the NPC is available at the NPC's official website.